DFA Office in Dumaguete

Almost two years after the visit of Department of Foreign Affairs (DFA) Secretary Albert del Rosario at Robinsons Place in Dumaguete, announcing the opening of a DFA office in Dumaguete it became reality and opened mid October 2015.

A brand-new golden shining brass DFA Dumaguete Logo is now hanging on the wall at the second floor of Robinsons Place Dumaguete. Dumagueteños have now the opportunity to get their passport issued in Dumaguete without a trip to Cebu or waiting for a mobile passporting service.

DFA Office Dumaguete

Duties of DFA Dumaguete

DFA Dumaguete City will service thousands of locals and those from the neighboring cities and municipalities. They soon will be able to avail of services like passport processing-new and renewal, marriage certificates, delayed registration for report of birth, authentication, assistance to nationals and passport certification.

Passport DFA Dumaguete

The following groups can avail the priority lane of the DFA Office with no online appointment needed:

Senior citizen, solo parent (with official DSWD solo parent ID), children (7 years old and below), disabled people, pregnant and Overseas Filipino Workers (OFW).

Opening Times of DFA Dumaguete

The new DFA office is located at the 2nd floor of the mall its opening times are from Mondays to Saturdays, 9:00 am to 5:00 pm.

DFA Office Dumaguete Contact Numbers:

Landline: (035) 532-0024 or (035) 532-0019
Email: rcodumaguete@gmail.com

Dumaguete.com is a private run website, sharing information we gathered from the offices.
We are NOT the DFA office!
For ANY passport related question, get in touch with the DFA office!

83 replies
    • Rosario
      Rosario says:

      Good day to you. What sounded promising appears to be laid on ice again 🙁
      The logo has been covered and there is no visible work, nor any light inside since weeks. We did not get any notice or answer on our request about the status.
      Any date and/or estimation when and actually IF the office will ever open would be at this point pure speculations.

      Reply
        • rhea says:

          Good evening!

          Hi! I just like ask if DFA Dumaguete entertainment walk-In applicant? I really badly need your help. Is it needed online appointment? I’m Talisay City, Cebu
          Please help. Thank you. God bless you

          Reply
          • Rosario - DC-Team
            Rosario - DC-Team says:

            Good day,
            Did you actually read AND understand the article you are commenting here? Because everything is pretty much explained. Some important parts in big bold red letters.

  1. Ryan says:

    When will DFA open. I hope they will really open it this year so that the we will not be spending money and wasting time in going to Bacolod or Cebu or wait for mobile passporting. We would be very glad when it will open. I pray and hope it will open anytime this year thanks

    Reply
  2. lu-an says:

    when is it actually opening? it doesn’t look very promising because there are no signs showing ongoing work in the supposed area. its a hassle to go to bacolod and cebu for appearances.

    Reply
  3. anna says:

    Good day..i am supposed to get a passport now …i thought it is already open in robinson but unfortunately not…when will it be open???

    Reply
    • Rosario
      Rosario says:

      Like we stated earlier, there is no confirmed date about the opening of the DFA Office at Robinsons place. Our request at the headquarters remained unanswered. All dates floating around are just speculations.

      Reply
  4. daphnie says:

    looks like it’s not opening anytime soon. it’s 2015 already and there’s nothing going on there. if your passport needs are immediate, better go to Cebu or Bacolod.

    Reply
  5. Tom . says:

    What is more important is that the Dumaguete Office is allowed to process the Exit visas necessary for aliens to leave after 6 months stay on a Tourist Visa. 3,000 aliens in Dumaguete require these each year and it is totally unacceptable for them to travel to Cebu to get such. Please arrange urgently so that these people can obtain an Exit permit in Dumaguete, Thanks TOM.

    Reply
    • Rosario - DC-Team
      Rosario - DC-Team says:

      Thank you Tom for your comment.

      It appears you are getting confused with different offices. The DFA office -no matter in which city- has nothing to do with VISA requirements for tourists. that would be like searching for a wedding cake on a fish-market. Your concern would need to be addressed to the Bureau of Immigration.
      Just for informational purpose, as it appears you are not really up to date with the immigration regulations.

      Tourists can stay up to 36 month (depending on the nationality) on a tourist visa in the Philippines.
      Exit clearance can be primarily obtained in cities with international airport, which makes sense, as since beginning of this year the exit clearance also can be obtained at the international airport.

      For more information you may visit the website of the Bureau of Immigration: – not to be confused with the Philippine Department of Foreign Affairs (DFA)

      As a side note. There are not many countries in the world where a tourist can stay legally more then 1,000 days on a single entry. We believe it is not asked too much to spend one of those days partially to get the legal paper required to leave the country.

      Reply
  6. K. M. SATYEN says:

    I am an Indian. If I visit Philippines,for how many days I can stay continuously in Philippines as a tourist on a single entry.

    Please answer.

    Reply
  7. Maria says:

    Hello DFA,

    I would like to ask if DFA Dumaguete can issue a red ribbon to birth cert? or death cert?. Can you please send information about this.. It would be an easy thing for us if DFA Dumaguete can issue these things, so we can save money and time to travel Manila..

    THanks for the time,

    Respectfully yours,

    Maria A

    Reply
    • Rosario - DC-Team
      Rosario - DC-Team says:

      Hello Maria,
      Dumaguete.com is a private owned and operated information source about Dumaguete and Negros Oriental. We do our best to keep everything up to date. However, we can not answer any questions which need to be addressed to government offices or business.

      In your case you would need to address your question direct to the DFA office. We certainly will update dumaguete.com with all info about the office as soon as it opens.

      Best Regards
      DC-Team

      Reply
  8. luis says:

    I have a visa appoitment for my girlfriend on the 14tr sept. How long takes to obtain a passport ? And where can you do it? Cebu?only?

    Reply
    • Rosario - DC-Team
      Rosario - DC-Team says:

      As of now the DFA office in Dumaguete is not opened. If your girlfriend needs the passport by September 14th, you might be in trouble, that is not really a lot of time, even all paper are correct (which is rather unusual in the PI)

      Reply
  9. Jerwin Delmo says:

    Good day!
    I heard that dfa dumaguete is now open for passport processing, can i ask the exact amount that it cost to get a new passport?

    Thank you and More Powers!.:-)

    Reply
  10. Arvis says:

    Hi good day,is dfa dumaguete is now open? We’re planning to renew our passport there instead of going to zamboanga city,maybe next week. Thank you.

    Reply
  11. Nubbin Flores Alburo says:

    Hi good day to all readers! I just want to express my disappointment to the staff of DFA Dgte. Branch. It seemed that some of the staff don’t know what they are doing. Me and my wife are both working and living in Kuwait for almost 8 years now. We decided that this coming Christmas season to invite our 2 kids to spend their Xmas vacation here. so in short we applied for their passports. We secured the required documents based from their official site like SPA for the person who will assist my kids (mother-in-law), Affidavit of Support and Consent, Permit to travel though the latter is irrelevant because I will be the one to accompany them when travelling.Bear with me as I explained to you how hard and time consuming for us to secure these documents here in Kuwait. It took almost 3 days to get all the needed documents not to mention that these 3 days were considered absence from my work and to send the physical documents through LBC is very costly. All is good as the documents arrived safely after a week.Then my mother-in-law went to DFA Robinsons to apply then the staff just told her ” Mam sayup ning imong SPA kay kinahanglan silang duha parents name ang nakabutang sa SPA, dili namo ni madawat” where their website says “either of the parents” let me quote here:
    “If both parents are abroad:

    Affidavit of Support and Consent (ASC) executed by either parent indicating the name of the traveling companion (authenticated by the nearest Philippine Embassy or Consulate General). If minor is illegitimate, mother should execute the ASC.
    Special Power of Attorney (SPA) with an attached photocopy of either parent’s valid passport (authenticated by the nearest Philippine Embassy or Consulate General) authorizing a representative in assisting the child to apply for a passport. If minor is illegitimate, mother should execute the SPA.
    Original and photocopy of DSWD Clearance
    There is no need to secure a DSWD Clearance if the minor traveling abroad has parents who are in the Foreign Service or living abroad or are immigrants, provided he / she is holding a valid pass such as a dependent’s visa / pass / identification card or permanent resident visa / pass / identification card which serves as proof that he / she is living with parents abroad.

    And to add more, they said that we need to secure DSWD clearance for as well, so my Mother-in-law went to DSWD to get the clearance. And DSWD clearly said that no need to secure for clearance if the children are travelling with either of the parents and that is correct as stated above. My mother-in-law came to the point of almost “begging them” to consider even though there’s nothing here to beg for in the first place as we submitted the correct documents needed. They just said ” Sorry Mam sayup imong mga documents, dili namo ni madawat” I am very sad and very disappointed for all of this. I just don’t know where to address this issue anymore. I hope someone can help me on this. Sorry for the long post but this issue needs to get some serious attention. Have a good day everyone.

    Reply
  12. CATHY says:

    DO WE STILL NEED APPOINTMENTS FOR THE RENEWAL FOR DFA DGTE?
    IF EVER WE RENEW ARE WE ABLE TO GET THE ASSIGNED RENEW PASSPORT NUMBER AND OTHER DETAILS?

    Reply
  13. Margareth says:

    Hi im cinfused rigth now,,do i need to set an appoinment if im going to apply a passport.??nya ang iya appoinmnet date is wala ka ron nga month,,nya nahan man ko mo anha karong friday,bit ang appoinmnetn date sa online is april naman lang,,okay ra wa appoinment???

    Reply
  14. babylyn benitez says:

    Hello go0d day po..ask lng po dfa dumaguete..gusto ko mg apply ug passport first time pa lng…pro nabalaka ko kay ang akong requirements mao lng kini NSO, LOCAL COPY ng birthcertificate , NBI, UG kanang voters id certification..unya wla koy lain nga valid id mao ra ning postal nga bag-o karun..please palihog q ug tubag salamat kaayo..

    Reply
  15. Shannen Dela Cruz says:

    Hello goodevening, I would like to ask if the DFA Dumaguete can now process red ribbon? Your answer would be a great help.
    Thank you&Godbless

    Reply
  16. Merlinda says:

    Do you take applicants from Mindanao?
    And do we have to get a number in order to get in and apply?
    -first time applicants ?

    Reply
    • Darell DC-Team
      Darell DC-Team says:

      according to the DFA Dumaguete Processor , all red ribbon services or Diploma TOR is just ni Manila DFA.
      for more inquires Please contact DFA Dumaguete Land line (035) 532-0019 and (035) 532- 0024.

      Reply
  17. Jenny says:

    hi goodafternoon! I just to ask if is it necessary for me to have an online appointment if I will apply for passport here in dumaguete?

    Reply
    • Darell DC-Team
      Darell DC-Team says:

      no need for online appointment, just visit directly the DFA Dumaguete.. make sure that you’re in proper dress code. for more esquires please give DFA Dumaguete a call. Please contact Land line (035) 532-0019 and (035) 532- 0024.

      Reply
    • Darell DC-Team
      Darell DC-Team says:

      according to DFA Dumaguete processor, just visit directly the DFA Dumaguete, be sure your in proper dress code. for more inquires, Please contact Land line (035) 532-0019 and (035) 532- 0024.

      Reply
  18. rhea jona rebucas says:

    hi good day, we are expecting to recieve our passport yesterday june 24,2016 but wala kaming natanggap we paid for express which is 10 days only dapat 22 xa dumating then 24 darating dito samin bakit wala pa until now?

    Reply
  19. Michael Diamond says:

    Dear All at the DFA office in Dumaguete

    My wife attended your office today in a wheelchair to renew her passport. I would like to thank all the staff in your office starting with the guardsand all staff inside for your kindness and efficiency today… I hope the DFA is aware of the excellent service you provide because my wife and I certainly are.

    Kind regards

    Michael D

    Reply
  20. Princess Robert says:

    hi. just wana ask if i can do direct or walk-in passport application in your Dumaguete dfa branch? badly needs your response. thank you

    Reply
    • Rosario - DC-Team
      Rosario - DC-Team says:

      Good day,
      with all respect, but which part of

      Dumaguete.com is a private run website, sharing information we gathered from the offices.
      We are NOT the DFA office!
      For ANY passport related question, get in touch with the DFA office!

      (which is also bold and red in the article above) you had problems understanding?

      Reply
  21. judy batacandulo says:

    helo po!! kailangan pa ba mgpa appointment sa dfa sa dumaguete?..kung meron man ano po yung available na schedule?

    Reply
  22. marian says:

    Good Day DFA DUMAGUETE!

    I would like to ask why Isn’t the schedule of appointment is not available right now.. Is there any problem concerning with the website? how can i schedule my appointment? please badly need your help..

    thank you and more powers!

    Reply
    • Rosario - DC-Team
      Rosario - DC-Team says:

      Yes it is working.
      The website for online appointmernts is working fine.
      You may want to try another browser. Some browser consider the page as “insecure”. Which is not an “error” itself, just a warning which you can switch off in your browser settings or on the website itself when using firefox.
      Don`t ask us why a Philippine government website is considered “insecure”. we have no affiliation with them or any other office and don`t know what their IT-specialists are coding.
      Best regards

      Reply

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