DFA – ePayment for Passport Applicants

The Department of Foreign Affairs (DFA) has upgraded their system for with a new feature. The ePayment for passport applicants is another step to make the procedure faster and more secure. The new portal enables Filipino Passport applicants to pay their processing fees through selected payment centers all over the nation ahead of their appointment. Additional accepted will be eventually the payment via credit card and debit card as well as over-the-counter cash transactions in selected banks.

ePayment is requirement for Passport Applicants

The new system is a requirement for first time passport applicants as well as renewals and mandatory after implemented nationwide. This is expected to happen before or in the first week of August 2018 and will be part of the Appointment system.

Following steps will make sure process passports fast and effective:

  1. Visit PASSPORT.GOV.PH and schedule an appointment
    Read all the reminders carefully before agreeing to the Terms and Conditions of the Online Appointment System.
    Choose a DFA Consular Office where you wish to apply for or renew your passport.
    Pick the date and time when you wish to apply for or renew your passport.
    Fill out all the required fields by providing the information being asked.
    Carefully review all the details of your application before clicking SUBMIT.
    Choose your desired passport processing type (expedited or regular processing) before clicking PROCEED TO PAYMENT.
    Take note of the reference number that will be emailed to you.
  2. Proceed to your preferred Payment Center to pay the passport processing fee.
    Present your reference number at the Payment Center upon payment of the passport processing fee.
    One reference number corresponds to one transaction. If you are paying for multiple reference numbers, you need to pay separately for each reference number.
    Keep the receipt that will be issued to you.
  3. A confirmed appointment packet will be sent to your email once the payment has been successfully processed. Click the link to your passport appointment packet and PRINT OUT the following contents that you need to bring with you during your scheduled appointment:
    Checklist with your indicated schedule.
    Confirmed Application Form with the bar code, appointment reference number (ARN), and eReceipt number
    Two (2) copies of the eRECEIPT.
  4. Personally show up at the DFA Consular Office on the date and time indicated in your appointment and make sure to bring a printed copy of your confirmed passport appointment packet and other required documents and IDs.
DFA Office -ePayment for passport

What are the benefits of the ePayment Portal

The ePayment for passport applicants has a wide range of advantages. First and foremost, it is very convenient for the applicant, as they are able to pay at many different payment centers anytime. This will not only help to save time and steps during the appointment, but also helps DFA to accommodate more applicants.

It also encourages applicants to show up on their scheduled time. The old system was often abused by applicants with making an appointment, but not showing up for different reasons. If applicants don’t show up under the new system, they forfeit their convenience fee and passport processing fee.
Furthermore, it gets rid of Fixers and Scammers, who used and abuses the previous system as a money/making scheme.

FAQs about the DFA – ePayment for Passport Applicants

Is the payment reference number specifically assigned to one payment center?

No, a reference number is universal to all payment centers so you can conveniently pay at any of the authorized payment centers.

Can I use my payment reference number more than once?

No, a reference number can only be used once.

Where can passport applicants pay their passport processing fees?

Applicants can pay the passport processing fee through any of the following Payment Centers:

Bayad Center, EcPay, Pera Hub, Robinson’s Business Center and Department Stores, Waltermart Department Store, 7-11, USCC (Western Union), Villarica Pawnshop, Other Payment Centers as well as the credit/debit card payment facility will be made available soon.

How much do applicants have to pay for?

Passports applicants will need to pay PHP 1,200.00 for expedited processing and PHP 950.00 for regular processing. A PHP 50.00 convenience fee is charged by authorized Payment Centers on top of the processing fees.

Can the convenience fee and passport processing fee be refunded

No, a refund cannot be processed.

How do you get in touch with DFA about the ePayment Portal?

You can contact the DFA Office through their help desk:

Telephone Number: (02) 234 3488

Email Address: info@passport.gov.ph

Watch the Four Easy Steps of DFA – ePayment Passport Application below:

A list of passport requirements is posted here


.DFA Office Dumaguete Contact Numbers:

Landline: (035) 532-0024 or (035) 532-0019
Email: rcodumaguete@gmail.com

The DFA office is located at the 2nd floor of the Robinsons Place. Opening times are from Mondays to Saturdays, 9:00 am to 5:00 pm

Dumaguete.com is a private run website, sharing information we gathered from the offices.
We are NOT the DFA office!
For ANY passport related question, get in touch with the DFA office!

2 replies
  1. Carmen Donaldo says:

    Good afternoon..
    Pwede ba akonra isa mokuha ug slot unya apil na ako mga anak sa pagprocess ug passport? 16 , 14 , 11 yrs old ako mga anak.

    Reply
    • Daisy
      Daisy says:

      Good day,
      Only senior citizens, disabled people, pregnant women, OFW’s and children ages 7 and below are to avail the walk-in lane. A scheduled passport must be made for each individual who does not fall into these exceptions. Hope this helped.

      Regards,
      Daisy

      Reply

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